Jawbone Support
What's New with UP

Enjoy the latest UP® features and enhancements—including increased step and distance accuracy—by making sure your UP App and band firmware are up to date.


Smarter Step Counting

With the newest band update for UP2, UP3 and UP4, we’ve improved step-count and distance accuracy. You’ll also see more precise step tracking for specific activities (such as pushing a grocery cart and walking or running on a treadmill).

How's step-counting work? We use an algorithm that helps UP® learn how you move. Over time, it recognizes the nuances of your steps in different situations—and it's getting smarter every day.

Learn more about smarter step counting on our blog.

How to Update

App and band update instructions for UP2, UP3 and UP4 can be found here.

Warranty Information

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